Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19):

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Dr. iQ is our practice mobile app. For the fastest, most convenient way to access our GP services,
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Accessing our services – update Dec 2021

Dear patients,

We have changed the way we book our appointments in response to the latest Government guidance on COVID-19, offering a range of ways for you to safely get the help and support you need. We are open and continuing to care for our patients.

Patients who request an appointment will be assessed by telephone or online, and a clinician will determine how best to meet your care needs. You will be offered a face-to-face appointment if it is essential for you to be seen, or a video appointment if appropriate.

The fastest way to access our services is generally via our Dr. iQ app. If you do not need to come into the surgery, you will be given appropriate self-care advice, treatment or information on what to do if you become more unwell.

Thank you for your understanding and cooperation during this time of unprecedented levels of demand on NHS services. Please treat our staff with dignity and respect.

Important Notice for Springfield Medical Centre Patients

Springfield Medical Centre has now merged with The Practice St Alban’s and Nirmala. The Practice St Alban’s is located less than 500 meters from Springfield and, to make this change as easy as possible, all of Springfield’s patients have been automatically transferred to our practice unless alternative requests have been made. Please note calls are not currently being diverted from the Springfield telephone number. If you would like to speak to someone at The Practice St Alban’s please call us on 0115 927 3444.

Click here for directions to The Practice St Alban’s From Springfield Medical Centre

Changes to Urgent Care Services in Greenwich

cqc-ratings
nhs

We would like to advise you of changes to our Urgent Care Centre, and what this means for you.

Urgent Care Centre changing to Walk-in Centre

Greenwich Clinical Commissioning Group have been planning a redesign to urgent care services in Greenwich, and as part of this redesign they have decided to transform the Urgent Care Centre at Thamesmead Health Centre to a Walk-in Centre, as it was previously.

From Sunday 1st May 2016, the service will return to a Walk-in Centre and the new requirements will mean that we will not have a Specialist Nurse, whilst for Thamesmead Health Centre registered patients, there will be a Practice Nurse.

In terms of what this means for you, there will be little change to your experience at the Walk-in Centre except for those services that a specialist nurse would usually deliver (such as suturing), and Thamesmead Health Centre patients will continue to be able to access the Walk-in Centre outside of surgery opening times. You can learn more about what we can and cannot treat at the Walk-in Centre on our dedicated Walk-in Centre website.

Feeling unwell? Choose the right service:

  • Self-care – Hangover, Grazed knee, Sore throat, Cough
    ensure you are well-stocked with Paracetamol, Anti-diarrhoea medicine, Rehydration mixture, Indigestion remedy, Plasters and Thermometer
  • Call 111 – Unsure? Confused? Need help?
    if you need urgent but not life-threatening medical treatment, when your GP surgery is not open or if you can’t get an appointment and are unsure where to go
  • Pharmacist – Diarrhoea, Runny nose, Painful cough, Headache
    for confidential medical help and advice. Find your local pharmacy at www.nhs.uk
  • GP (Doctor) – Unwell, Vomiting, Ear pain, Back ache
    for non-life-threatening minor illnesses and injuries. Find your local GP surgery at www.nhs.uk
  • NHS Walk-in Services – www.walkincentre.co.uk
    if you cannot get to the GP and it is not getting any better
  • A&E or 999 – Choking, Severe bleeding, Chest pain, Blacking out
    For Life-Threatening Emergencies only.
    Queen Elizabeth Hospital – 020 8836 6000 | Stadium Road, London, SE18 4QH

Comments or Concerns

If you would like to discuss any of the matters above, or if you have any comments or concerns about the changes that are taking place, please contact Greenwich Clinical Commissioning Group:

NHS Greenwich Clinical Commissioning Group
The Woolwich Centre, 35 Wellington Street, London SE18 6ND
Main reception: 020 3049 9000 | GRECCG.NHSGreenwichCCG@nhs.net

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